FAQ
- Q: Why is my cart in USD
All orders are processed in USD. You will checkout using USD at the most current exchange rate.
- How long does the shipping time take?
Orders to the UK and EU take 9-15 days to deliver.
Orders to America take 2-3 weeks to deliver
Orders to Canada and Australia take 2-3 weeks to deliver
Orders to Asia take 4-10 days to deliver
Any issues with the shipping, please don't hesitate to contact us here:
- nexusinkapparel@gmail.com
Where do ship from?We have our warehouse situated in different parts of the World such as in the US, Europe and China.
- How do I wash and care for NEXUS clothing?
We use high-quality inks that won't fade for a long time if taken care of properly.
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.
Printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
- How do I track my order?
Your tracking number(s) will be provided to you by email once all of your items have been shipped. When receiving your tracking number(s), please allow up to 3-7 days for it to be activated in the shipping company's system.
You can then track your order page by inputting your tracking number and clicking track on this page