Shipping policy

HOW LONG DOES THE PROCESSING TIME TAKE?

Orders take 4 to 7 business days to process depending on the size of the order.

 

How long does the shipping time take (on average)? 

- Orders to the UK and EU take 9-21 days to deliver.

- Orders to America takes 9-21 days to deliver

- Orders to Canada and Australia take 2-3 weeks to deliver

- Orders to Asia take 11-15 days to deliver

 

Any issues with the shipping, please don't hesitate to contact us here: nexusinkapparel@gmail.com 

WHICH COUNTRIES DO WE SHIP TO?

We are proud to announce that we currently ship worldwide. Shipping rates may vary from country to country due to the varying shipping carrier costs.

WHERE DO WE SHIP FROM?

We have our warehouse situated in different parts of the World such as in the US, Europe, China and Japan. 

Delivery Address Policy:

In the event that a package is undeliverable due to an incorrect or incomplete address provided by the customer, the following policy applies:

  • Undeliverable Packages: If a package cannot be delivered due to an inaccurate address (including missing apartment numbers or other essential details), it will be returned to our facility.
  • Refund Policy: We regret to inform you that refunds will not be issued for undeliverable packages caused by address inaccuracies. It is the responsibility of the customer to provide a correct and complete delivery address during the purchase process.
  • Address Verification: To prevent future delivery issues, we strongly encourage customers to double-check and confirm the accuracy of their delivery address at the time of purchase.